Course curriculum

    1. Introduction

    2. The Shift Toward Transparent Client Communication

    3. Why Digital Communication Matters in Homebuilding

    4. Mapping the Customer Journey Across the Build Process

    5. Progress Updates, Milestones, and Status Reporting

    6. Using Photos, Portals, and Shared Records Effectively

    7. Review

    8. Documenting Decisions, Approvals, and Client Requests

    9. Communicating Delays, Problems, and Changes Professionally

    10. Maintaining Consistency Across Office and Site Teams

    11. Common Communication Failures in Residential Projects

    12. Building a Simple Digital Communication Framework

    13. Conclusion

About this course

  • $90.00
  • 13 lessons
  • 1.5 hours of video content

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