8 CPD
Complete 8-course CPD bundle
Bundle includes
Here are all the products that are included in your bundle.
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All Products, Customer Service
BCCS2606 - Reliability and Follow-Through in Residential Construction Service
CourseThis course builds reliability in homebuilding service excellence, focusing on commitments, communication, and managing homeowner relationships to boost satisfaction and reputation.
$135
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All Products, Customer Service
BCCS2605 - Assurance, Tangibles, and Professionalism in the Homeowner Experience
CourseExplore how assurance and tangibles shape homeowner perceptions of quality in construction, fostering trust and confidence throughout the building process.
$135
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All Products, Customer Service
BCCS2604 - Empathy and Responsiveness for Better Homeowner Relationships
CourseEnhance homeowner interactions through empathy and responsiveness. Learn to listen actively, manage expectations, and handle concerns professionally for a better client experience.
$135
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All Products, Customer Service
BCCS2603 - Pre-Possession Walk-Throughs and Deficiency Identification in New Homes
CourseMaster the pre-possession walk-through process to enhance customer confidence and minimize disputes. Gain key skills in inspection preparation, deficiency identification, and professional communication.
$135
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All Products, Customer Service
BCCS2602 - Homeowner Orientation and Possession-Day Communication for Builders
CourseBoost homeowner confidence with structured possession-day communication, ensuring clear explanations of home systems, safety, and next steps. Enhance your professionalism and customer service.
$90
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All Products, Customer Service
BCCS2601 - Warranty Awareness, Service Requests, and Post-Handover Follow-Through
CourseThis course covers essential post-handover practices to mitigate complaints and enhance customer satisfaction. Learn how to manage warranties and service requests effectively.
$90